Choose Which Imap Account Folders

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Choose Which Imap Account Folders. Then select IMAP Folders option. The first method to resolve the IMAP folders not appearing in folder pane issue in Outlook is to subscribe all the IMAP folders that you want to appear on the navigation pane.

Fix The Outlook Folder Type After Exporting An Imap Account
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From the Tools menu click Account Settings. In Outlook 2010 and up Account Settings in on the File tab. InOutlook in the Navigation Pane right-click the top folder for your IMAP account.

Click the Inbox link for the account then right-click and choose IMAP FOLDERS.

Outlook should ask what sent folder you want to use the first time you use an IMAP account. In Outlook 2010 and up Account Settings in on the File tab. Select your account and go to server settings. In mail Mac Mojave go to Preferences then Accounts.