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Use Favorites Folder In Outlook For Mac. Online select a message then Categorize Manage categories. One user added a shared mailbox to her Outlook Favorites and complained there is no emails in the shared mailbox but it worked fine if she added the Inbox of the shared mailbox to Favorites.
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On the navigation bar click Mail. In Outlook 2013 please click View Folder Pane Favorites see screenshot. Tools Accounts in Outlook.
Right-click Inbox in the left pane and select New Folder.
One user added a shared mailbox to her Outlook Favorites and complained there is no emails in the shared mailbox but it worked fine if she added the Inbox of the shared mailbox to Favorites. The easiest way to add a folder to Favorites is to hover your mouse over the folder and click the little star icon that appears on the right hand side. If the Favorites command is missing you are probably in a special view known as the Folder List not Mail. One user added a shared mailbox to her Outlook Favorites and complained there is no emails in the shared mailbox but it worked fine if she added the Inbox of the shared mailbox to Favorites.
