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Use Site Mailbox To Collaborate And. The Site Mailbox is an extension of the Shared Mailbox. Site mailbox enhances user productivity using a common client interface.
It appears as an Outlook Web App window as seen above. An advantage to using site mailboxes for document collaboration is that you are able to access documents that are stored on a SharePoint site or from within Outlook. If you are using the Site Mailbox feature in SharePoint Online you should consider transitioning to Office 365 Groups to support email-centric collaborative scenarios.
See Add a Site Mailbox app to keep email in context on a site for more info on how a site mailbox.
The Site Mailbox is an extension of the Shared Mailbox. Your team can use a site mailbox to collaborate on composing an important email message or gather relevant team-level email conversations. Your customer questions get quicker answers and related emails are all stored in one mailbox. In addition site mailboxes have a specified lifecycle and are optimized to be used for projects that have set start and end dates.